SHIPPING POLICY

Last Updated: August 11, 2026

At Rule 19 Golf, we work to get your order packed, shipped, and on its way as quickly as possible.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after your order is placed.

Orders placed on weekends or holidays will begin processing on the next business day.

During product launches, sales, holidays, or other high-volume periods, processing times may be slightly longer.

SHIPPING RATES

Shipping costs are calculated and displayed at checkout based on your order, shipping destination, and selected delivery method.

Any available free-shipping promotions will be displayed on our website or automatically applied at checkout when applicable. Shopify allows stores to offer flat-rate, carrier-calculated, and order-value-based free shipping options.

ESTIMATED DELIVERY

Once your order has shipped, estimated transit times will depend on the shipping method selected at checkout.

Please note that delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, or other circumstances outside of our control may affect delivery times.

ORDER TRACKING

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Please allow time for the carrier to update tracking information after your package has been picked up.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfillment or has shipped.

Rule 19 Golf is not responsible for packages delivered to an incorrect address provided by the customer.

LOST, STOLEN OR DAMAGED PACKAGES

If your package arrives damaged or appears to have been lost in transit, please contact us with your order number and any relevant photos or information.

We will work with you and the applicable shipping carrier to determine the appropriate next step.

Packages marked as delivered by the carrier but reported missing may require a carrier investigation before a replacement or refund can be considered.

INTERNATIONAL SHIPPING

If international shipping is available for your destination, available shipping options will appear at checkout.

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country unless otherwise stated at checkout.

International shipping and customs processing times may vary.

PREORDERS & CUSTOM ORDERS

Preorder, personalized, custom, or made-to-order products may have different processing and shipping timelines.

When applicable, estimated fulfillment information will be provided on the product page or during checkout.

MULTIPLE SHIPMENTS

Some orders may be shipped in more than one package depending on product availability or fulfillment location.

You will receive tracking information for each shipment when available.

QUESTIONS?

If you have any questions regarding your order or shipment, contact:

Rule 19 Golf
Email: info@rule19co.com
Website: www.rule19co.com

Comfort Without Penalty.